On 03/02/2012 07:50 AM, Joe Harris wrote: > We are a virtual shop so I am wondering if I simply clone our 4.0.4 > system, change the name, IP, postfix mail settings and aliases, dump > and load the database (to a new name) and upgrade the db to 4.0.4 > will it work? Or do I need to recompile/reconfigure the software and > change --with-db-database=newdbname? > > If I need to reconfigure, is there a simple way of doing that without > having to go through the entire installation?
You can clone the VM your RT 4.0.4 is running in, but you should also reconfigure RT and run `make upgrade` again to install any changed files (before `make upgrade-database`). When RT installs, it writes into files a few things grabbed from your ./configure line. To reconfigure (without having to reinstall all the deps) and make sure you don't miss any changes, you'll want to re-run ./configure on the cloned VM with your tweaked options (--with-db-database for starters). You can find the previously used ./configure incant at the top of /opt/rt4/etc/RT_Config.pm. You might also take the opportunity to upgrade to RT 4.0.5 at the same time. :) -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012