No, I don't have that ACL line on config, should I use it? ---------- BlackBerry solution provided by www.principleone.com
----- Original Message ----- From: rt-users-boun...@lists.bestpractical.com <rt-users-boun...@lists.bestpractical.com> To: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com> Sent: Fri Mar 02 22:46:35 2012 Subject: Re: [rt-users] chart and number out of sync On 03/01/2012 10:06 PM, Thomas Lau wrote: > Dear All, we are suffering some strange issue where the chart and number > is out of sync, anyone have idea why? What's the query you're running when grouping by Owner Name in that chart? Do you have $UseSQLForACLChecks turned on in your /opt/rt4/etc/RT_SiteConfig.pm? -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012