I have seen the complex and simple queue happen same problem as well, simple as create equal today
---------- BlackBerry solution provided by www.principleone.com ----- Original Message ----- From: rt-users-boun...@lists.bestpractical.com <rt-users-boun...@lists.bestpractical.com> To: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com> Sent: Fri Mar 02 23:37:03 2012 Subject: Re: [rt-users] chart and number out of sync On 03/02/2012 10:31 AM, Thomas Lau wrote: > No, I don't have that ACL line on config, should I use it? Potentially. It's just a guess; I didn't dug into the charting code to see if it would fix the root cause I'm betting on. >> What's the query you're running when grouping by Owner Name in that chart? Can you tell me this? -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012