Hi Joseph
just link to something like
http://rt.yoyodyne.com/Search/Results.html?Query=%27CF.{Product%20code}%27LIKE%27CCT0104F%27
or
http://rt.yoyodyne.com/Search/Results.html?Query='CF.{Product
code}'LIKE'CCT0104F'
You can do more complex searches too.
Gerard
On 2012-03-02 18:44, Joseph Spenner wrote:
I'm using RT 3.8.8 and am curious if it is possible to create a search
and present it on another web page as a link.
For example, I have certain RT queues for products. On an internal
product page, I'd like to have a link: "Click here to see all RT
support tickets for this product". If they click, it will direct them
to RT where they would be forced to log in to RT and then be presented
with the results of the search I created (listing all open tickets in
that product queue).
Can this be done?
Thanks!
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