On 3/19/2012 1:54 PM, testwreq wreq wrote:
What mime_name should I be looking for?
None.
I guess I was too terse.
CentOS "upgraded" your Perl "Encode" module for you and
the version that RH and CentOS push out breaks RT. The
version they push out (which breaks things) is lacking
an attribute or function called mime_name. You don't
need to know that to fix it, I am only telling you so
that if you see "mime_name" mentioned in an error some
time, you will have some context for it.
To fix, just do this:
perl -MCPAN -e "install Encode"
On Mon, Mar 19, 2012 at 1:47 PM, Jeff Blaine <[email protected]
<mailto:[email protected]>> wrote:
On 3/19/2012 1:34 PM, testwreq wreq wrote:
Hi
I upgraded centos from 5.5 to 5.8 release on my development
server. I
cannot get RT to work. My RT installation is under data/rt3
folder. The
document rool is .../share/html; When we try to access the RT
host name
on the browser, it does not reach the index.html file location
in the
document root of RT, bur instead tries to open some file and is
looking
for a filetype to open it with
I ran ./rt-test-dependencies --with-modperl1 on both development and
production. there are following things missing on both
Apache::Request...MISSING
CORE missing dependencies:
Encode >= 2.13...MISSING
Encode version 2.13 required--this is only
version 2.12
However, the production centos is not updgraded and it is
working. I
don't get any errors in the error log. Could anyone help us to
find what
the problem could be?
thanks much:)
perl -MCPAN -e "install Encode"
Red Hat / CentOS updates nearly always screw up something with
the "Encode" that RT expects. The RH or CentOS one lacks mime_name
somewhere.
