I tried the --debug flag but it didn't produce anything substantial. I did find the RTAddressRegexp setting within RT_SiteConfig.pm was off and fixed that , but, it didn't fix my problem.
I also made sure my userid had all permissions turned on but still nothing. Any ideas on where to go next ? Thanks again, Scott Sent from my iPad On Mar 30, 2012, at 9:38 AM, Thomas Sibley <t...@bestpractical.com> wrote: > On 03/30/2012 09:25 AM, UnixMan wrote: >> When I test it on the server on the command line it all works, just mail >> coming externally is the issue. > > This points to permissions or some other difference when running under > sendmail vs. running manually as a different user. > > Update an alias to run rt-mailgate with the --debug flag and see what > that gets you. Also, check your web server logs to see if it even hits > RT or if it fails before then. > > Thomas
