I have ran into this problem in the past. What happens when you interact with the rt-mailgate from the command line?
I used my the same command line as aliases file and manually provided a basic email message. The resulting error message put me on the correct path for my problem. Keith Schincke CAP, LPIC-1, RHCA, RHCSS Team Lead IT Security System Administration, ITAMS Building 46, Room 110A email to: [email protected] 281-244-0183 Office 832-205-1534 Mobile 281-244-5708 Fax ITAMS - Information Technology And Multimedia Services Contract "One Team, One Vision >> Partnered For Innovative Solutions" -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Senior.Unix Sent: Friday, March 30, 2012 9:51 AM To: Thomas Sibley Cc: [email protected] Subject: Re: [rt-users] RT 4.0.5 smrsh and EX_TEMPFAIL I tried the --debug flag but it didn't produce anything substantial. I did find the RTAddressRegexp setting within RT_SiteConfig.pm was off and fixed that , but, it didn't fix my problem. I also made sure my userid had all permissions turned on but still nothing. Any ideas on where to go next ? Thanks again, Scott Sent from my iPad On Mar 30, 2012, at 9:38 AM, Thomas Sibley <[email protected]> wrote: > On 03/30/2012 09:25 AM, UnixMan wrote: >> When I test it on the server on the command line it all works, just mail >> coming externally is the issue. > > This points to permissions or some other difference when running under > sendmail vs. running manually as a different user. > > Update an alias to run rt-mailgate with the --debug flag and see what > that gets you. Also, check your web server logs to see if it even hits > RT or if it fails before then. > > Thomas
