I tried running rt-validator, but the problem persists.
1. Re: "Couldn't find Ticket for reminder XXX. Please contact
administrator." (Ruslan Zakirov)
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Message: 1
Date: Sat, 31 Mar 2012 20:29:56 +0400
From: Ruslan Zakirov <[email protected]>
To: "Cena, Stephen (ext. 300)" <[email protected]>
Cc: [email protected]
Subject: Re: [rt-users] "Couldn't find Ticket for reminder XXX. Please
contact administrator."
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<camoxc8srqowrenat8ybeqhzyplloen2ozedb9f6xrnhi9sb...@mail.gmail.com>
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Often contact administrator means that admin may find additional info in
logs. As far as I recall this errror means that reminder references not
existing ticket. You can use rt-validator script to check db integrity.
Ruslan from phone.
31.03.2012 19:00 ???????????? "Cena, Stephen (ext. 300)" <[email protected]>
???????:
> **
> I've just completed an upgrade from RT 3.8.10/.DEB to RT 4.0.5/source
> on Ubuntu 11.10. Everything is running beautifully with one exception.
> On my dashboard under "My Reminders", I now get "Couldn't find Ticket
> for reminder XXX. Please contact administrator.". I performed a "make
> upgrade-database" and gave it 3.8.10 as my source database.
>
> What can I do to correct this problem?
>
> *Stephen Cena*
> MIS/IT Dept - Quality Vision International 850 Hudson Ave
> Rochester,NY. 14621
> Ph: 585-544-0450 x300
> "Thank you for helping us help you help us all."
>
>
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