Have you checked RT logs? On Mon, Apr 2, 2012 at 22:29, Cena, Stephen (ext. 300) <[email protected]> wrote: > > I tried running rt-validator, but the problem persists. > > 1. Re: "Couldn't find Ticket for reminder XXX. Please contact > administrator." (Ruslan Zakirov) > > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sat, 31 Mar 2012 20:29:56 +0400 > From: Ruslan Zakirov <[email protected]> > To: "Cena, Stephen (ext. 300)" <[email protected]> > Cc: [email protected] > Subject: Re: [rt-users] "Couldn't find Ticket for reminder XXX. Please > contact administrator." > Message-ID: > > <camoxc8srqowrenat8ybeqhzyplloen2ozedb9f6xrnhi9sb...@mail.gmail.com> > Content-Type: text/plain; charset="utf-8" > > Often contact administrator means that admin may find additional info in > logs. As far as I recall this errror means that reminder references not > existing ticket. You can use rt-validator script to check db integrity. > > Ruslan from phone. > 31.03.2012 19:00 ???????????? "Cena, Stephen (ext. 300)" <[email protected]> > ???????: > >> ** >> I've just completed an upgrade from RT 3.8.10/.DEB to RT 4.0.5/source >> on Ubuntu 11.10. Everything is running beautifully with one exception. > >> On my dashboard under "My Reminders", I now get "Couldn't find Ticket >> for reminder XXX. Please contact administrator.". I performed a "make >> upgrade-database" and gave it 3.8.10 as my source database. >> >> What can I do to correct this problem? >> >> *Stephen Cena* >> MIS/IT Dept - Quality Vision International 850 Hudson Ave >> Rochester,NY. 14621 >> Ph: 585-544-0450 x300 >> "Thank you for helping us help you help us all." >> >> > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120331/ > 5a503234/attachment-0001.html>
-- Best regards, Ruslan.
