That works and I can see the old ticket.
I think problem was in my search, I thought without adding any options
it might list all the tickets :( But properly putting the subject field
i can see the tickets.
Thanks
-Azher
On 4/3/2012 8:25 AM, Kevin Falcone wrote:
On Tue, Apr 03, 2012 at 07:08:43AM -0700, Azher Mughal wrote:
Old tickets are there in the db. None of the old tickets are
available in search or in dashboard or in reports.
mysql> select count(id) from Tickets;
+-----------+
| count(id) |
+-----------+
| 256 |
+-----------+
And when you go to
http://your.new.rt.host/Ticket/Display.html?id=255 what's the error
message on the screen and in the logs?
-kevin
