On Wed, Apr 11, 2012 at 2:35 PM, Tim Cutts <[email protected]> wrote:
>
> On 11 Apr 2012, at 10:25, L B wrote:
>
>>>
>>> I saw a similar thing when using Status with a CustomStatus callback which 
>>> colours my statuses (as in the example in the Wiki).
>>>
>>> The problem in that case was that the callback was being called *after* the 
>>> Excel export does its ScrubHTML bit, so HTML gets through.  I had to alter 
>>> my callback so that it checked if the request for a Results page.
>>>
>>> This looks like a similar issue.  Are you using any callbacks or extensions 
>>> which change how the priorities are displayed in your web pages?  If you 
>>> are, that's probably the cause.
>>
>> Yes, I use http://search.cpan.org/dist/RT-Extension-PriorityAsString/ 
>> extension.
>
> Aha!  The issue here is not a bug in RT 4.x at all, but merely a plugin which 
> hasn't been updated for RT 4.
>

Thanks Tim for the investigation.

Hello Ruslan,

Do you plan to upgrade your extension or should I try this hack?

Thanks!
-- 
L.B.

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