On 12 Apr 2012, at 22:03, Ram wrote: > I must be overlooking something but... I don't see a way to add a > note/comment when I forward a ticket or ticket comment. Along the same lines > is it possible to attach an existing ticket attachment to a forward or a > reply *with* a note/comment?
Isn't that what jumbo update page is for? Allows you to make several changes to a ticket simultaneously. Tim -- The Wellcome Trust Sanger Institute is operated by Genome Research Limited, a charity registered in England with number 1021457 and a company registered in England with number 2742969, whose registered office is 215 Euston Road, London, NW1 2BE.
