Hi rt-users! So, I got my earlier Perl dependency woes worked out thanks to Stephen Alexander on this board.
I've got RT 4.0.5 successfully installed and running on example.com (just the root, no /rt) I'm trying to setup mail now. I've got an external pop3 server that I'm attempting to use fetchmail to grab mail from and pipe it into RT. Fetchmail is installed and running. I've verified that both [email protected] and [email protected] have the correct credentials corresponding to my fetchmailrc file (which is listed below). When looking at my fetchmail logs, however, it shows the following errors: *fetchmail: Authorization failure on [email protected]* *fetchmail: Query status=3 (AUTHFAIL)* *fetchmail: Authorization failure on [email protected]* *sh: /root/rt-4.0.5/bin/rt-mailgate: Permission denied* *fetchmail: MDA returned nonzero status 126* *fetchmail: Query status=3 (AUTHFAIL)* Any ideas? Thanks in advance. *FETCHMAILRC* * * *set daemon 60* *set invisible* *set no bouncemail* *set no syslog* *set logfile /var/log/fetchmail.log* * * *#[email protected]* * * *poll pop.example.com protocol pop3 username "support" password "nottelling" mda "/root/rt-4.0.5/bin/rt-mailgate --queue support --action correspond --url http://www.example.com"; no keep* * * *#[email protected]* * * *poll pop.example.com protocol pop3 username "support-comment" password "nottelling" mda "/root/rt-4.0.5/bin/rt-mailgate --queue support --action comment --url http://www.example.com"; no keep*
