Matt, Thanks for the reply. You were right on the full e-mail as username. Once I changed that in the fetchmailrc file I got an update, but still with errors in the log:
*fetchmail: starting fetchmail 6.3.18 daemon* *fetchmail: 3 messages for [email protected] at pop.yourpopserver.com(13002 octets). * *sh: /root/rt-4.0.5/bin/rt-mailgate: Permission denied* *fetchmail: reading message [email protected]@xx.xxx.xx.xx.static.xx.net:1of 3 (9017 octets) (log message incomplete) * *fetchmail: error writing message text* *fetchmail: MDA error while fetching from [email protected]@ pop.yourpopserver.com* *fetchmail: Query status=6 (IOERR)* On Fri, Apr 27, 2012 at 12:32 AM, 20/20 Lab <[email protected]> wrote: > I think I saw something about this before. > > > *poll pop.example.com protocol pop3 username 'support' password > 'nottelling' mda "/root/rt-4.0.5/bin/rt-mailgate --queue support --action > correspond --url http://www.example.com"; no keep* > > If I remember correctly, it had to be single quotes (') and not doubles > (") around the username and password. > > and your server will auth without the full email as the username? > > -Matt > > > On 04/26/2012 12:47 PM, Scott Sjodin wrote: > > Hi rt-users! > > So, I got my earlier Perl dependency woes worked out thanks to Stephen > Alexander on this board. > > I've got RT 4.0.5 successfully installed and running on example.com(just the > root, no /rt) > > I'm trying to setup mail now. I've got an external pop3 server that I'm > attempting to use fetchmail to grab mail from and pipe it into RT. > > Fetchmail is installed and running. I've verified that both > [email protected] and [email protected] have the correct > credentials corresponding to my fetchmailrc file (which is listed below). > > When looking at my fetchmail logs, however, it shows the following > errors: > > *fetchmail: Authorization failure on [email protected]* > *fetchmail: Query status=3 (AUTHFAIL)* > *fetchmail: Authorization failure on [email protected]* > *sh: /root/rt-4.0.5/bin/rt-mailgate: Permission denied* > *fetchmail: MDA returned nonzero status 126* > *fetchmail: Query status=3 (AUTHFAIL)* > > Any ideas? Thanks in advance. > > *FETCHMAILRC* > * > * > *set daemon 60* > *set invisible* > *set no bouncemail* > *set no syslog* > *set logfile /var/log/fetchmail.log* > * > * > *#[email protected]* > * > * > *poll pop.example.com protocol pop3 username "support" password > "nottelling" mda "/root/rt-4.0.5/bin/rt-mailgate --queue support --action > correspond --url http://www.example.com"; no keep* > * > * > *#[email protected]* > * > * > *poll pop.example.com protocol pop3 username "support-comment" password > "nottelling" mda "/root/rt-4.0.5/bin/rt-mailgate --queue support --action > comment --url http://www.example.com"; no keep* > > >
