Thank you for your reply, Sorry for now mentioning this before, I just finish to "upgrade" our old RT system from v3.6.7 to the latest 4.0.5 and we really liked to use all the new HTML features that this new release come with.
I just patched the mention file in your link, and it WORKS, I'm really grateful for your quick reply. *--- Rabin Yasharzadehe* On Tue, May 1, 2012 at 4:46 PM, Thomas Sibley <[email protected]> wrote: > On 05/01/2012 07:21 AM, Rabin Yasharzadehe wrote: > > Hello list, > > > > I enabled HTML for my templates and in SiteConfig enabled > > > > Set($PreferRichText, true); > > Set($TrustHTMLAttachments, 1); > > > > > > But, I'm looking for a way to allow some HTML attributes into RT tickets, > > specifically to allow the dir="RTL" attribute > > RT 4.0.6 will allow these attributes. > > https://github.com/bestpractical/rt/commit/a625c19e > > > right now RT strip some of the attributes e.g it's not removing all > > the attributes of the font tag > > from where can I control this behavior ? > > You don't say what RT version you're using, and the answer depends on that. > > Thomas >
