On 05/22/2012 12:56 PM, Evan Soward wrote: > Thank you Thomas for your assistance, I'm almost there. Everything > appears to work except for the actual mail into rt; There is an "rt" > user in rt who will receive the emails. There is also "rt" in the > aliases file for postfix. Thank you for your input, Evan
You do _not_ need to create a special user inside RT to receive mail... there is no need for a user named "rt". > # /opt/rt4/bin/rt-mailgate --queue BigBrother --action correspond --url > http://rdbart001.rdba.remotedbaexperts.com --debug < /tmp/TEST-THIS > /opt/rt4/bin/rt-mailgate: temp file is '/tmp/jDjeCKsFU6/zBd0zwFzzD' > /opt/rt4/bin/rt-mailgate: connecting to > http://rdbart001.rdba.remotedbaexperts.com/REST/1.0/NoAuth/mail-gateway > not ok - Could not load a valid user Look at your webserver logs for RT. They'll probably tell you about granting rights.
