Hi, I've just updated to 4.0.6 and ticket updates are no longer being emailed. This does not seem to be related to the noted FCGI.pm problem as (1) I'm using mod_perl and (2) I updated the installed FCGI to v 0.74 just in case.
If I revert to 4.0.5 email works fine. Sample debug output is : [Wed May 23 10:52:07 2012] [debug]: Working on mailfield To; recipients are (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:660) [Wed May 23 10:52:07 2012] [debug]: Subject: [ICHEC Systems Team #416] [Comment] ICHEC email address: forward, auto-reply and mailing-list unsubscription From: "Niall Wilson via ICHEC RT" <[email protected]> Reply-To: [email protected] In-Reply-To: <[email protected]> References: <[email protected]> <[email protected]> Message-ID: <[email protected]> Precedence: bulk X-RT-Loop-Prevention: ICHEC Support RT-Ticket: ICHEC Support #416 Managed-by: RT 4.0.6 (http://www.bestpractical.com/rt/) RT-Originator: [email protected] Bcc: [email protected] MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="utf-8" X-RT-Original-Encoding: utf-8 (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:667) [Wed May 23 10:52:07 2012] [debug]: Removing deferred recipients from To: line (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:690) [Wed May 23 10:52:07 2012] [debug]: Setting deferred recipients for attribute creation (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:699) [Wed May 23 10:52:07 2012] [debug]: Working on mailfield Cc; recipients are (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:660) [Wed May 23 10:52:07 2012] [debug]: Subject: [ICHEC Systems Team #416] [Comment] ICHEC email address: forward, auto-reply and mailing-list unsubscription From: "Niall Wilson via ICHEC RT" <[email protected]> Reply-To: [email protected] In-Reply-To: <[email protected]> References: <[email protected]> <[email protected]> Message-ID: <[email protected]> Precedence: bulk X-RT-Loop-Prevention: ICHEC Support RT-Ticket: ICHEC Support #416 Managed-by: RT 4.0.6 (http://www.bestpractical.com/rt/) RT-Originator: [email protected] Bcc: [email protected] MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="utf-8" X-RT-Original-Encoding: utf-8 (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:667) [Wed May 23 10:52:07 2012] [debug]: Removing deferred recipients from Cc: line (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:690) [Wed May 23 10:52:07 2012] [debug]: Setting deferred recipients for attribute creation (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:699) [Wed May 23 10:52:07 2012] [debug]: Working on mailfield Bcc; recipients are [email protected] (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:660) [Wed May 23 10:52:07 2012] [debug]: Subject: [ICHEC Systems Team #416] [Comment] ICHEC email address: forward, auto-reply and mailing-list unsubscription From: "Niall Wilson via ICHEC RT" <[email protected]> Reply-To: [email protected] In-Reply-To: <[email protected]> References: <[email protected]> <[email protected]> Message-ID: <[email protected]> Precedence: bulk X-RT-Loop-Prevention: ICHEC Support RT-Ticket: ICHEC Support #416 Managed-by: RT 4.0.6 (http://www.bestpractical.com/rt/) RT-Originator: [email protected] Bcc: [email protected] MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="utf-8" X-RT-Original-Encoding: utf-8 (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:667) [Wed May 23 10:52:07 2012] [debug]: Got user mail preference 'Individual messages' for user [email protected] (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:681) [Wed May 23 10:52:07 2012] [debug]: Removing deferred recipients from Bcc: line (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:690) [Wed May 23 10:52:07 2012] [debug]: Setting deferred recipients for attribute creation (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:699) [Wed May 23 10:52:07 2012] [debug]: No recipients found for deferred delivery on transaction #8091 (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:712) [Wed May 23 10:52:07 2012] [info]: <[email protected]> #416/8091 - Scrip 8 On Comment Notify AdminCcs as Comment (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:301) [Wed May 23 10:52:07 2012] [error]: <[email protected]>: `/usr/sbin/sendmail -oi -t` exited with code 1 (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:465) [Wed May 23 10:52:07 2012] [crit]: <[email protected]>: Could not send mail with command `/usr/sbin/sendmail -oi -t`: <[email protected]>: `/usr/sbin/sendmail -oi -t` exited with code 1 at /opt/rt4/sbin/../lib/RT/Interface/Email.pm line 466. Stack: [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:466] [/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:308] [/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:128] [/opt/rt4/sbin/../lib/RT/ScripAction.pm:232] [/opt/rt4/sbin/../lib/RT/Scrip.pm:475] [/opt/rt4/sbin/../lib/RT/Scrips.pm:198] [/opt/rt4/sbin/../lib/RT/Transaction.pm:201] [/opt/rt4/sbin/../lib/RT/Record.pm:1459] [/opt/rt4/sbin/../lib/RT/Ticket.pm:2243] [/opt/rt4/sbin/../lib/RT/Ticket.pm:2103] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:1856] [/opt/rt4/share/html/Ticket/Display.html:164] [/opt/rt4/share/html/Ticket/Update.html:328] [/opt/rt4/share/html/Ticket/autohandler:19] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:568] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:318] [/opt/rt4/share/html/autohandler:53] (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:470) -- Niall Wilson ICHEC Systems Team
