On Mon, May 28, 2012 at 10:44 PM, TheHoboKing <[email protected]> wrote: > > Hi, > > I'm still quite new at RT and was wondering if there's a way to have > appendable/updatable CustomFields like the TimeWorked field? > > Whenever I update a ticket, the TimeWorked field is blank, any value > (digits) I add will automatically be added to the old value, it'll make a > simple addition. > > How can I do the same with CustomFields? Either via the webUI, scrip or > back-end (Update.html ? ModifyAll.html?)
With a new custom field type I think. See how Date and IP types are implemented. It's still wouldn't be clean customization, but a good start in the right direction. > I'm running RT 4.0.5 > > Thank you! > -- > View this message in context: > http://old.nabble.com/Append-Data-to-CustomFields-tp33920988p33920988.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. > -- Best regards, Ruslan.
