Nevermind, this turned out to be an issue in my postfix config in the relay.
On Thu, May 31, 2012 at 1:57 PM, Scott Sjodin <[email protected]>wrote: > Hi all, > > So I've got RT up and running, I've created a queue (that works) and a > group with users. I've granted the users all the rights available, and have > been having some trouble with e-mail notifications. > > Right now, the only notifications that work are when an auto-reply is sent > to a requester informing them the ticket has been received. I want an > e-mail notification to be sent when someone takes a ticket or is assigned a > ticket. I've created a scrip in which the condition is 'On Owner Change' > the action is to 'Notify Owner' with one of the templates. I've checked > that the users have valid e-mail addresses, yet I get nothing. > > Any insight or help on this? > > Thanks, > > Scott >
