Hello all, Is there a way to validate data entered in one of RT's 'built-in' field (i.e: Priority)? I couldn't find any option to select RT's built-in fields and set any sort of mandatory/validation parameter.
I can validate the entered data via a scrip but then I don't know how to force the Update or Create form to be reloaded and display a message stating ['Priority' field must match 'XYZ']. (as it behaves for CustomFields). Thank you -- View this message in context: http://old.nabble.com/Built-in-field-validation-%28Priority%29-tp33959201p33959201.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
