I think this is exactly what you are looking for http://search.cpan.org/dist/RT-Extension-MandatoryFields/
There are also two more specific extensions: http://search.cpan.org/dist/RT-Extension-MandatoryRequestor/ http://search.cpan.org/dist/RT-Extension-MandatorySubject/ BTW I suggest you to look through all the extensions you can find here: http://requesttracker.wikia.com/wiki/Extensions and here: http://requesttracker.wikia.com/wiki/Extensions And finally here you can find other contributions (scrips/templates/etc.): http://requesttracker.wikia.com/wiki/Contributions Regards Alberto ________________________________________ Inizio: [email protected] [[email protected]] per conto di TheHoboKing [[email protected]] Inviato: lunedì 4 giugno 2012 18.57 Fine: [email protected] Oggetto: [rt-users] Built-in field validation (Priority) Hello all, Is there a way to validate data entered in one of RT's 'built-in' field (i.e: Priority)? I couldn't find any option to select RT's built-in fields and set any sort of mandatory/validation parameter. I can validate the entered data via a scrip but then I don't know how to force the Update or Create form to be reloaded and display a message stating ['Priority' field must match 'XYZ']. (as it behaves for CustomFields). Thank you -- View this message in context: http://old.nabble.com/Built-in-field-validation-%28Priority%29-tp33959201p33959201.html Sent from the Request Tracker - User mailing list archive at Nabble.com. Alberto Scotto Blue Reply Via Cardinal Massaia, 83 10147 - Torino - ITALY phone: +39 011 29100 [email protected] www.reply.it ________________________________ -- The information transmitted is intended for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.
