Hi, this is the way we are creating the ticket, by using a HTML form: <html> <form method="POST" action="http://xxx/REST/1.0/ticket/new/";> User: <input type="text" name="user" size="20"><br> Pass: <input type="text" name="pass" size="20"><br> Content: <textarea rows="10" name="content" cols="30">id: new Text: This is the ticket text Subject: This is my ticket Status: resolved Queue: 6</textarea><br> <p><input type="submit" value="Submit" name="B1"><input type="reset" value="Reset" name="B2"></p> </form> </html>
Thanks Jeff On Sat, Jun 16, 2012 at 2:19 AM, Kevin Falcone <[email protected]>wrote: > On Fri, Jun 15, 2012 at 11:23:27PM +0200, Jeff Konnen wrote: > > # Could not create ticket. > > # Status 'resolved > > ' isn't a valid status for tickets in this queue. > > > > Is this error due to the carriage return and how can I avoid it? > > There's a good chance that it dislikes the carriage return. > However, we'd need to know how you're creating the ticket and what > you're sending across the wire to make suggestions. > > -kevin > -- Jeff Konnen
