Ok, problem solved, it was not RT-related, it was a problem in the mail configuration. everything works as hoped. thanks jeff
On Sat, Jun 16, 2012 at 2:21 AM, Kevin Falcone <falc...@bestpractical.com>wrote: > On Fri, Jun 15, 2012 at 11:26:00PM +0200, Jeff Konnen wrote: > > I am using 1 email address for 3 queues. > > This is fine. > > > in fetchmailrc i can only specifiy one queue for that adress. so > tickets are created in that > > queue, that's OK. > > When I create a ticket in another queue, the user gets the message > but when he replies (with > > the correct subject-tag and ID), I don't get the answer into RT, I > only get a > > socalled [1]POSTMASTER-AUTO-FW of the incoming mail. > > Unfortunately, I cannot load the link you've provided. Please provide > the error message and the RT and fetchmail logs. > > -kevin > -- Jeff Konnen
