Hi,

I've setup my asterisk with an IVR which allows customers to open
tickets by phone. These tickets are sent from an special internal e-mail
address. I don't want RT to send an auto reply if an mail arrives sent
by this special address. What do I have to do to get this?

TIA
Matthias


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MHC SoftWare GmbH
Fichtera 17                  
96274 Itzgrund/Germany   

voice: +49-(0)9533-92006-0
fax: +49-(0)9533-92006-6
e-mail: [email protected]

HR Coburg: B2242
Geschäftsführer: Matthias Henze



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