Hi all,
I have a question about searching for users. I'd like to enable the support staff to type in a name and click search and then see all the users (most probably email requestors) that have a surname or firstname LIKE the query.
Then click on the that user, and see all tickets ever created by that user.It seems like it would be a pretty common thing to do. Is there functionality for this? Do I need to write a plugin?
Regards, Simon
