Hi, API's exist for a reason. I am curious if your really mean direct DB access or just a way to extract an attachment.
I would start with http://search.cpan.org/~jlmartin/RT-Client-REST-0.43/lib/RT/Client/REST/Attachment.pm. Robert On Jul 2, 2012, at 3:41 AM, ronald higgins <[email protected]> wrote: > Hi All, > > Has anyone ever had to extract files (docs,pdf's) out of the RT DB > onto files on the filesystem? If so would you mind sharing how you > went about it? > > Regards > > Ronald
