On Mon, Jul 9, 2012 at 1:17 PM, vlio <[email protected]> wrote: > Hello, > > No idea from anyone? Is this the right place to ask, or should I send this > on another list maybe ?
I think there was a patch in rt.cpan.org > Thanks, > vlio > > ____________ > > [05/07/2012 - 14:22] vlio : > > >> Hi All, >> >> I installed RT 4.05 along with the CommandByMail extension and all seems >> to be working fine so far. >> Now I would like to remove the commands used by this extension (like >> "status: open") from the body of the e-mail that is actually sent by RT >> after parsing and handling them. >> >> As I am no Perl guru, would someone have or be able to devise the >> magical lines that will allow me to modify the message before sending? I >> guess this must take place into TakeAction.pm but I am not sure how to >> modify the Entity object in a persistent way. >> >> Thanks a lot, >> vlio >> > > -- Best regards, Ruslan.
