On 07/20/2012 12:45 PM, Kevin Elliott wrote: > Sorry all - I'm a bit confused on where these files live. > > I have RT-ish stuff in: > > /usr/share/request-tracker4 > /usr/local/share/request-tracker4 > /etc/request-tracker4 > > Should I just grab all of those directories in my backup?
Yes. See `dpkg -L request-tracker4` for all the files the Debian package installed, and if there are any directories you missed. With the official packages this is slightly easier since everything lives under one directory (/opt/rt4). > What about the mail filters for each queue? I can't find anything in > /etc/postfix/ that looks related. Are the filters configured within-RT? /etc/aliases? Don't forget your crontab for RT.
