Hi, when linking an article to a ticket, everything works for the person doing the linking.
If someone else tries to open the ticket he gets the following error message: Can't call method "Id" on an undefined value at /usr/share/request-tracker4/lib/RT/URI/fsck_com_article.pm line 135. Things we tried: - Checking the URI o This turned out be wrong, as the OrganizationName was incorrect. o Corrected it o The URI now looks legit, but still the problem persists - Debug log o Nothing turns up in the debug-log This is it, I can provide more information if someone points me to it... Best, JD
