On Tue, Jul 24, 2012 at 05:15:13PM +0200, Jens Danneschewski wrote: > when linking an article to a ticket, everything works for the person doing > the linking. > If someone else tries to open the ticket he gets the following error message: > Can't call method "Id" on an undefined value at > /usr/share/request-tracker4/lib/RT/URI/fsck_com_article.pm line 135. > > Things we tried: > > - Checking the URI > o This turned out be wrong, as the OrganizationName was incorrect. > o Corrected it > o The URI now looks legit, but still the problem persists > > - Debug log > o Nothing turns up in the debug-log > > This is it, I can provide more information if someone points me to it...
This either means that RT still doesn't think that the Link matches: fsck.com-article://$Organization/article/ and is failing to load or you've got a really weird permissions error going on. Can other users load the article and see the links back to Tickets? -kevin
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