On Thu, Aug 02, 2012 at 11:20:31AM -0500, Josh Hopkins wrote: > Is there somewhere to change the default format of the quick search for > all users?
Do you mean the Simple Search in the upper right corner of RT which you could change with the DefaultSearchResultFormat config option or do you mean the Queue/ticket listing on the homepage? You'd need to tell us about what you want to change. -kevin
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