On 13/08/12 14:24, Andy D'Arcy Jewell wrote:
Hi all,
We are seeing a problem where the ticket subject gets mangled when it
starts with "re", for example "remote" gets mangled to "mote". I know
3.8.8 is pretty old, and I'm planning to upgrade, but I can't do it
immediately.
I assume this is happening due to some regex intended to strip off
"Re: " prefixes from the subject, but I can't find it anywhere in the
code....
So, I have a few questions:
1. Is there a config parameter I can change to avoid this?
2. Does the 4.x branch have this same problem?
3. If none of the above, does anyone know what code I need to look at?
(I've tried the RT::Interface::Email::Gateway module, but I can't see
it filtering the "re" out anywhere).
Regards,
I've now done some more tests, and it only seems to happen when making
comments on a ticket with a subject that starts with "re". I'm still
digging...
--
Andy D'Arcy Jewell
SysMicro Limited
Linux Support
T: 0844 9918804
M: 07961605631
E: [email protected]
W: www.sysmicro.co.uk
