Hello, I have set up a new Request Tracker server, that uses the RT::Authen::*ExternalAuth *extension. Everything is working fine, and i am able to authenticate users account from the Active Directory into RT, the problem is that i have is that my organisation has a complicated structure, with many OU, and the ldap search for users from what i could figure it out is made having as a scope just one level, what would i need is to have as a scope a whole Subtree.
So let me give you an example. My base is in my RT_SiteConfig.pm file is : dc=mydomain, dc=local I am able to log into Request Tracker with a user account contain in CN=Users, DC=mydomain, DC=local But i am unable to log into Request Tracker with a user account contain in OU=Users,OU=DepartmentName,DC=mydomain,DC=local Many thanks for your future responses, or hints, i really appreciate them.
