On 08/24/2012 07:18 AM, Limit Less wrote: > Hello everybody and thanks for your suggestions, > The actual problem was that i was using to authenificate against RT > normal user format from Active Directory, and Request Tracker ask for > the pre-Windows 2000 username format, and in my situation the two are > different. > The problems is solved. > Anyway is there a possibility to force RT to use the normal user format?
Can you show us an example of the difference in the usernames?
