Hello, I want to delete a particular user from RT. When I go to shredder, no matter what I search for, only one user will show up as a candidate for removal.
The RT install has hundreds of users imported from LDAP. I didn't see any hints in the logs. The message when I search for "name: m*" is "Objects list is empty". There are at least 10 users whose name begin with "m", and they show up when I look at the "Users" under the Configuration menu. Thanks for any suggestions. Cheers, Sandra -------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs
