Some of our users ( me for example :-} ) have been noticing a strange behavior on an RT 4.0.7 system. When a query has been saved to the left hand side drop down menu and is run from that location it eventually times out.
But the when same query has been to a users RT home page and is clicked on to run from there, it responds quickly and returns the expected data without any timeouts. And it is the same query. Any idea as to why that is happening? Same query, same mysql server, same apache front end box. The only difference is the part of the RT screen from which the query is executed. tia, Ted Maas University of Illinois at Chicago
