On Thu, Jan 17, 2013 at 8:11 PM, Chris Lasater <[email protected]> wrote: > Hi, > Is there a way to set rt-mailgate to not create tickets, but still allow > it to correspond/reply? I have a queue I want people to create tickets for > in the web interface to ensure that the mandatory custom fields are set, but > I also want people to be able to communicate using emails afterwards.
Only with code. A mail plugin can do it. > Thanks, > Chris -- Best regards, Ruslan.
