Hi all, after install command by email. Something strange appear on my message log:
RT: Scrip IsApplicable 43 died. - Require of RT::Condition::SLA_RequireStartsSet failed.#012Can't locate RT/Condition/SLA_RequireStartsSet.pm in @INC (@INC contains: /opt/rt4/sbin/../local/lib /opt/rt4/local/plugins/RT-Extension-CommandByMail/lib /opt/rt4/sbin/../lib /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd) at (eval 2487) line 3.#012#012Stack:#012 [(eval 2487):3]#012 [/opt/rt4/sbin/../lib/RT/Scrip.pm:404]#012 [/opt/rt4/sbin/../lib/RT/Scrips.pm:225]#012 [/opt/rt4/sbin/../lib/RT/Transaction.pm:179]#012 [/opt/rt4/sbin/../lib/RT/Record.pm:1493]#012 [/opt/rt4/sbin/../lib/RT/Ticket.pm:676]#012 [/opt/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:531]#012 [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1664]#012 [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1481]#012 [/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61]#012#012#012Stack:#012 [/opt/rt4/sbin/../lib/RT/ScripCondition.pm:171]#012 [/opt/rt4/sbin/../lib/RT/Scrip.pm:404]#012 [/opt/rt4/sbin/../lib/RT/Scrips.pm:225]#012 [/opt/rt4/sbin/../lib/RT/Transaction.pm:179]#012 [/opt/rt4/sbin/../lib/RT/Record.pm:1493]#012 [/opt/rt4/sbin/../lib/RT/Ticket.pm:676]#012 [/opt/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:531]#012 [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1664]#012 [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1481]#012 [/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61] (/opt/rt4/sbin/../lib/RT/Scrip.pm:419) But SLA_RequireStartsSet.pm is in location of /opt/rt4/local/plugins/RT-Extension-SLA/lib/RT/Condition/SLA_RequireStartsSet.pm How could I modify to make the error message disappear ? Thomas Lau Senior Technology Analyst Principle One Limited 27/F Kinwick Centre, 32 Hollywood Road, Central, Hong Kong T +852 3555 2217 F +852 3555 2222 M +852 9880 1217 Hong Kong . Singapore . Tokyo
