Hi folks,
I want to set up a queue monitored by multiple AdminCCs. Once one
AdminCC becomes the owner, I would like the other AdminCCs to no longer
receive update emails with each correspondence but still be able to view
the ticket when logged in.
Thinking of modifying the scrips, specifically "On Correspond Notify
AdminCcs".
But before I dive into the world of custom conditions and scrips, I want
to make sure this is the correct direction to go.
Thanks,
~Joshua
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