On 05.03.2013 18:19, Emmanuel Lacour wrote: > On Tue, Mar 05, 2013 at 06:13:34PM +0100, Joerg Dorchain wrote: >> Hello, >> >> my problems has been solve by studying some source code. >> >> The approval process could benefit from an example with explanations ;-) >> > > > did you read this: > > - docs/customizing/approvals.pod
No. > - http://requesttracker.wikia.com/wiki/ApprovalCreation Yes. Actually, /usr/share/request-tracker4/lib/RT/Approval/Rule/* was most insightful on how dependencies and referers work. Then I came across http://jwinder.wordpress.com/category/networksystem-administration/rt-request-tracker/, wich together with the rest explain how to setup arbitrarily complex approval logic. Bye, Joerg -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
