Having admin rights I don't have any problem with creating reminders. However, everyone else does.
Example: Ticket #32 exists. User selects the Ticket and has the metadata page displayed. Using the Reminder portal they create a reminder. On their home page they consistently get the error message: (in their Reminder portal) Couldn't Find Ticket for Reminder# . Contact your administrator. I simply delete the newly create (reminder) ticket to clear the error from their portal. Is there some right that I am not allowing somewhere that results in this message? Or is there some connection between the actual owner of the ticket and who can create a reminder associated with it? Also since I new message is being created when a Reminder it set, is there a way to suppress the mail generated indication a new ticket creation? Without of course suppressing other mail? Thanks. [ARC]<http://www.arcproductions.com/> Ray Corbett Technology Projects Manager p: 416.682.5200 x5232 | f: 416.682.5209 Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4 www.arcproductions.com<http://www.arcproductions.com>
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