Hello, Our RT server is growing. Now other departments are starting to get curious about our ticketing system and wanting to use it. One common element of all the RT 'at a glance' pages is the '10 newest unowned tickets' which does not distinguish as to queue.
Is there any way to get '10 Newest Unowned Tickets' to display tickets from a certain queue on 'RT At a glance'? For instance if I belong to the Operations group and I log into RT is there any way I can see only unowned tickets from the Operations queue? And for others from other groups see the same for their corresponding groups and queues? Thanks, TIm -- GPG me!! gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B
