Hello everyone I have been looking around but couldn't find a way to do what I want.
Basically, I would like to create a saved search and save it into the "RT sytem's search" and then add it into a portlet and stick that portlet to some users' RT at a glance view. I know how to do all that, but the thing is the users can ditch the portlet if they want to when they edit their RT at a glance page. I would like to know if there is a way to revoke them that right so they can't touch the portlet. However, I want to be a bit flexible and still leave them the right to add/modify their own searches and display their own RT at a glance view the way they like. is that possible ? Thanks very much ! :) -- View this message in context: http://requesttracker.8502.n7.nabble.com/enforce-the-use-of-portlets-on-RT-at-a-glance-view-tp53332.html Sent from the Request Tracker - User mailing list archive at Nabble.com.