So far is the only way is to do daily/weekly checks with a script and re-add the search back in case a user deleted it from his "at glance" page.
On Fri, Apr 5, 2013 at 6:01 PM, bluzz <[email protected]> wrote: > Hello everyone > > I have been looking around but couldn't find a way to do what I want. > > Basically, I would like to create a saved search and save it into the "RT > sytem's search" and then add it into a portlet and stick that portlet to > some users' RT at a glance view. > > I know how to do all that, but the thing is the users can ditch the portlet > if they want to when they edit their RT at a glance page. I would like to > know if there is a way to revoke them that right so they can't touch the > portlet. However, I want to be a bit flexible and still leave them the > right > to add/modify their own searches and display their own RT at a glance view > the way they like. > > is that possible ? > > Thanks very much ! :) > > > > -- > View this message in context: > http://requesttracker.8502.n7.nabble.com/enforce-the-use-of-portlets-on-RT-at-a-glance-view-tp53332.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. > -- Best regards, Ruslan.
