Thanks, I figured that's what was going on. It works for us to have
General as the catch-all. If we run into issues I'll change the General
queue to have an actual email address.
On 5/9/2013 2:44 PM, Alex Vandiver wrote:
On Thu, 2013-05-09 at 14:35 -0500, Russell Jones wrote:
I did, I do not have a --queue defined for the correspondence alias,
only "--action correspond", which is what raised this question of "Why
is this working?" :-)
RT defaults to queue id 1 on tickets from the mailgate if you don't
specify one; the CorrespondAddress is only used when generating incoming
mail, as there may be multiple aliases that feed into the same queue.
You probably want to adjust your aliases to provide queues for all of
your incoming email addresses.
- Alex
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