Hi I have added below to the RT_SiteConfig.pm and all are working fine except
the "__TimeLeft__" it just come as an empty column, can any one tell me how to
rectify this. I am using RT4, oracle db and Redhat linux
Set ($DefaultSearchResultFormat, qq{
'<b><A
HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',
'__QueueName__',
'<b>><A
HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></b>/TITLE:Subject',
'__Status__',
'__OwnerName__',
'__Priority__',
'__CustomField.{SLA}__',
'__NEWLINE__',
'',
'<small>__Requestors__</small>',
'<small>__CreatedRelative__</small>',
'<small>__ToldRelative__</small>',
'<small>__LastUpdatedRelative__</small>',
'<b><small>__Created__<small></a></b>/TITLE:Create Date',
'<small>__TimeLeft__</small>'
});
Thanks and Regards
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