In my first post I placed the errors, but here they are again. The
entire log file is too large to load here
This error is from the Global menu RT at a Glance
[Thu May 16 17:32:48 2013] [error]: Can't call method "Content" on an
undefined value at /opt/rt4/share/html/Admin/Global/MyRT.html line 69.
Stack:
[/opt/rt4/share/html/Admin/Global/MyRT.html:69]
[/opt/rt4/share/html/Admin/autohandler:49]
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:634]
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]
[/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)
This error is from the users page RT at a Glance
Stack:
[/opt/rt4/share/html/Admin/Users/MyRT.html:96]
[/opt/rt4/share/html/Admin/autohandler:49]
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:634]
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]
[/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)
Kevin Comer
Linux Admin
Veracitypayment Solutions
404-492-6591
On 05/16/2013 01:29 PM, Jok Thuau wrote:
On 5/16/13 10:22 AM, "Kevin" <[email protected]> wrote:
Both of the errors I am seeing are only occurring under the ROOT login
Tools > Configuration > Users ( Select a user and from their page hit RT
at
a Glance )
Tools > Configuration > Global > RT at a Glance menu.
I receive the error "An internal RT error has occurred. Your administrator
can find more details in RT's log files."
Error log messages in first post
Kevin, please provide the error log in question. This will greatly help in
debugging the problem.
Thanks,
Jok
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