I have not explained we'll. The installation was fully from the apt repository. The files in /tmp are from my attempts to overcome the problem. Nothing has been installed from /tmp. apt-get install rt4-extension-assettracker installs without any errors being thrown up. Just the correct files do not appear. It is not working correctly but it looks as if it is. I have tried on a clean debian 7 install with the same result.
Many thanks. On 24/05/2013, at 11:10 PM, Asif Iqbal <[email protected]> wrote: > > > > On Fri, May 24, 2013 at 1:50 AM, Gary McRae <[email protected]> wrote: >> The file appears here >> /tmp/rt-extension-assettracker-master/lib/RTx/AssetTracker.pm >> >> I had downloaded and unpacked master.zip but I did not know what to do with >> it after that. >> >> >> > Yep, does not look like install went fine. > > try to run ``sudo apt-get install rt4-extension-assettracker'' OR like and > post the output > > >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Gary McRae >> Sent: Friday, 24 May 2013 3:36 PM >> >> >> To: [email protected] >> Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy >> >> >> Thanks for suggestion, >> >> >> >> root@debianRT:~# find / -type f -name 'AssetTracker.pm' >> >> /tmp/rt-extension-assettracker-master/lib/RTx/AssetTracker.pm >> >> root@debianRT:~# >> >> >> >> From: Asif Iqbal [mailto:[email protected]] >> Sent: Friday, 24 May 2013 3:34 PM >> To: [email protected] >> Cc: rt-users Users >> Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy >> >> >> >> >> >> >> >> On Thu, May 23, 2013 at 8:27 PM, Gary McRae <[email protected]> wrote: >> >> I changed the spelling: >> Here is the config entry "Set(@Plugins, qw(RTx::AssetTracker));" >> >> No Luck, here is the response: >> >> root@debianRT:~# service apache2 restart >> Syntax error on line 36 of /etc/request-tracker4/apache2-modperl2.conf: >> >> Can't locate RTx/AssetTracker.pm in @INC (@INC contains: >> /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib >> /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 >> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 >> /usr/local/lib/site_perl . /etc/apache2) at >> /usr/share/request-tracker4/lib/RT.pm line 681.\n >> >> Action 'configtest' failed. >> The Apache error log may have more information. >> failed! >> >> >> >> what do you get with this? >> >> >> >> find / -type f -name 'AssetTracker.pm' >> >> >> >> >> >> >> >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Thomas Sibley >> Sent: Friday, 24 May 2013 9:05 AM >> To: [email protected] >> Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy >> >> On 05/23/2013 03:45 PM, Gary McRae wrote: >> > Then I “apt-get install rt4-extension-assettracker” and it installs >> > without any errors. >> > >> > Then I put “Set(@Plugins, qw(RTx::AssettTracker));” into RT_SiteConfig.pm. >> >> You're spelling it wrong ---------------^^^ >> >> RTx::AssetTracker >> >> >> >> -- >> RT Training in Seattle, June 19-20: http://bestpractical.com/training >> >> >> >> >> -- >> RT Training in Seattle, June 19-20: http://bestpractical.com/training >> >> >> >> >> >> >> -- >> Asif Iqbal >> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu >> A: Because it messes up the order in which people normally read text. >> Q: Why is top-posting such a bad thing? >> >> >> >> >> -- >> RT Training in Seattle, June 19-20: http://bestpractical.com/training > > > > -- > Asif Iqbal > PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu > A: Because it messes up the order in which people normally read text. > Q: Why is top-posting such a bad thing? >
-- RT Training in Seattle, June 19-20: http://bestpractical.com/training
