On Sun, May 26, 2013 at 7:19 PM, Gary McRae <[email protected]> wrote:
> I have carried out another test of a new debian virtual machine. > Here are my installation steps: > apt-get install mysql-server > apt-get install mysql-client > apt-get install rt4-apache2 > apt-get install rt4-db-mysql > apt-get install request-tracker4 > vi /etc/apache2/sites-enabled/000-default > service apache2 restart > apt-get install rt4-extension-assettracker > vi /etc/request-tracker4/RT_SiteConfig.pm > service apache2 restart > > This works perfectly. An RT4 install with AssetTracker in 10 minutes. > Amazing! > what apt repository did you use or was it default? > > I am convinced that there must have been a change made to the apt package. > Thanks to whoever fixed the problem. > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Bill Cole > Sent: Sunday, 26 May 2013 3:38 AM > To: [email protected] > Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy > > On 24 May 2013, at 18:06, Gary McRae wrote: > > > I have not explained we'll. > > The installation was fully from the apt repository. The files in /tmp > > are from my attempts to overcome the problem. Nothing has been > > installed from /tmp. > > apt-get install rt4-extension-assettracker installs without any errors > > being thrown up. Just the correct files do not appear. It is not > > working correctly but it looks as if it is. > > I have tried on a clean debian 7 install with the same result. > > It seems clear that the install did not actually work, since it clearly did > not put the AssetTracker module anywhere. Also odd is that the perl load > error does not seem to be looking for the module where the Debian package > seems to be intending to install it, under > /usr/share/request-tracker4/plugins/RTx-AssetTracker/. Is there anything > there? > > This seems to be an installation problem. Does 'dpkg -s > rt4-extension-assettracker' claim that the package is actually installed? > > > -- > RT Training in Seattle, June 19-20: http://bestpractical.com/training > > > > > -- > RT Training in Seattle, June 19-20: http://bestpractical.com/training > -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing?
-- RT Training in Seattle, June 19-20: http://bestpractical.com/training
