Hi
Does anyone have a script to alert a group when a ticket/request is placed
in a Stall condition.
I use the following to alert the group
To: { my $group = RT::Group->new( $RT::SystemUser );
$group->LoadUserDefinedGroup("Group Name");
$group->MemberEmailAddressesAsString; }
but I cant find the Condition (On Stall ) when setting up the script
Any help much appreciated
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